{"id":7312,"date":"2021-07-07T19:59:19","date_gmt":"2021-07-07T17:59:19","guid":{"rendered":"http:\/\/aspiringyoung.com\/growbasket\/?page_id=7312"},"modified":"2025-07-11T15:13:33","modified_gmt":"2025-07-11T13:13:33","slug":"cancellation-and-return-policy","status":"publish","type":"page","link":"https:\/\/grobasket.com\/ikast\/cancellation-and-return-policy\/","title":{"rendered":"Cancellation and Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7312\" class=\"elementor elementor-7312\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a59e70 e-flex e-con-boxed e-con e-parent\" data-id=\"1a59e70\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-69ad90a e-con-full e-flex e-con e-child\" data-id=\"69ad90a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-82d0d9e e-con-full e-flex e-con e-child\" data-id=\"82d0d9e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34dc31b elementor-widget elementor-widget-heading\" data-id=\"34dc31b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Is it possible to cancel an order?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aff83a3 elementor-widget elementor-widget-text-editor\" data-id=\"aff83a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can cancel an order before the start of Delivery, by sending an email to\u00a0<strong>Orders-ikast@grobasket.com<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b84c82 elementor-widget elementor-widget-heading\" data-id=\"8b84c82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. If I received and product which has crossed the expiry date \/ defective \/ damaged etc., how can I get it replaced or return?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de8efdf elementor-widget elementor-widget-text-editor\" data-id=\"de8efdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We always have 100% quality products and do periodic quality check, so it is unlikely to have an expired or defective product getting delivered. But, in case if you are not satisfied with any product for any reasons, you can return it to our Representative at time of delivery itself or you can write to us on\u00a0<strong>Orders-ikast@grobasket.com<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f808ab elementor-widget elementor-widget-heading\" data-id=\"0f808ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. What is the Return Policy?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0feab7b elementor-widget elementor-widget-text-editor\" data-id=\"0feab7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please send your request to\u00a0<strong>Orders-ikast@grobasket.com<\/strong>\u00a0and based on the product and its condition we shall notify you if it is accepted to return the product.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6c659e elementor-widget elementor-widget-heading\" data-id=\"f6c659e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4.Is it possible to add or remove products after Order placement?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22386bb elementor-widget elementor-widget-text-editor\" data-id=\"22386bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After the order has been placed successful, it is not possible to change it on your account. However, you can make changes up untill 18:00 on a particular day by sending an email to Orders-ikast@grobasket.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c8383f elementor-widget elementor-widget-heading\" data-id=\"2c8383f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Can I Modify the order after the order placement\/Check out?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1a779f elementor-widget elementor-widget-text-editor\" data-id=\"f1a779f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After the order has been placed successful, it is not possible to change it on your account. However, you can make changes up untill 17:00 on a particular day by sending an email to <strong>Orders-ikast@grobasket.com<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fe6c53 e-con-full e-flex e-con e-child\" data-id=\"9fe6c53\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-70f2690 e-con-full e-flex e-con e-child\" data-id=\"70f2690\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a0677a elementor-widget elementor-widget-heading\" data-id=\"3a0677a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PAYMENTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c504c30 elementor-widget elementor-widget-heading\" data-id=\"c504c30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. What Payment options are available?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e0ebc6 elementor-widget elementor-widget-text-editor\" data-id=\"7e0ebc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can pay for your order on Grobasket.dk using the following modes of payment:<\/p><ol><li>Cash-on-Delivery<\/li><li>MobilePay on Delivery<\/li><li>Online card payment.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b58e63e elementor-widget elementor-widget-heading\" data-id=\"b58e63e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. What is Cash on delivery?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff9f226 elementor-widget elementor-widget-text-editor\" data-id=\"ff9f226\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Cash on delivery means that you can pay cash for your order at the time of delivery at your doorstep to our delivery team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aac875a elementor-widget elementor-widget-heading\" data-id=\"aac875a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. What is MobilePay on delivery?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acfd258 elementor-widget elementor-widget-text-editor\" data-id=\"acfd258\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>MobilePay on delivery is very simple, it works by using your mobilepay account and paying the invoice amount to our mobilepay number 655111 (Grobasket Aps) . Please mention the order number in the comments section, which processing the payment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ec24cb elementor-widget elementor-widget-heading\" data-id=\"5ec24cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. What is Online Card Payment?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27a0fda elementor-widget elementor-widget-text-editor\" data-id=\"27a0fda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>During check out process, you can use your credit\/debit card to make the payment through our secured payment portal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2743c8b elementor-widget elementor-widget-heading\" data-id=\"2743c8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">11. What is discount e-Voucher -Where should I enter the Voucher code for the discount to be applied?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b563f3 elementor-widget elementor-widget-text-editor\" data-id=\"9b563f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>During the checkout you can find a text box Voucher where you can fill in the voucher code so the discount will be automatically applied and your reduced final bill value can be seen before you make a payment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. Is it possible to cancel an order? You can cancel an order before the start of Delivery,&hellip;<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-7312","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/grobasket.com\/ikast\/wp-json\/wp\/v2\/pages\/7312","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grobasket.com\/ikast\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grobasket.com\/ikast\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grobasket.com\/ikast\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/grobasket.com\/ikast\/wp-json\/wp\/v2\/comments?post=7312"}],"version-history":[{"count":16,"href":"https:\/\/grobasket.com\/ikast\/wp-json\/wp\/v2\/pages\/7312\/revisions"}],"predecessor-version":[{"id":34964,"href":"https:\/\/grobasket.com\/ikast\/wp-json\/wp\/v2\/pages\/7312\/revisions\/34964"}],"wp:attachment":[{"href":"https:\/\/grobasket.com\/ikast\/wp-json\/wp\/v2\/media?parent=7312"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}